Quickbooks error 6189 and 816

QuickBooks Error -6189 -816: Fix The Company File Issue Easily

Popping Up QuickBooks error 6189 816?? Using the multi-user mode and cannot open the company file?? All such issues fall under the domain of QuickBooks Error 6189 and 816. It is not that much of a complex issue but you need proper guidance to eliminate such kind of error from your system. We are here only to provide you with that guidance. 

This post includes all the related aspects of QuickBooks Error 6189 816. Just keep reading the post with us. You will surely find the best solutions to deal with your ongoing troubles. Let us now begin with our topic for the day. 

What is Quickbooks Error -6189,-816?

Quickbooks error 6189 and 816

Quickbooks error 6189 and 816 is one of the company file errors that hinder your work. It happens when you try to access the company file via a network device in a multi-user mode. This is a run-time error that restricts access to your company file. A message will come on the desktop as: An error occurred when QuickBooks tried to access the company file (-6189, -816).

Now after a quick glance at this error, we will study the reasons and causes for the existence of this runtime error in your system.

QuickBooks Error 6189 816: Reasons & Causes For Prevalence

QuickBooks Error -6189 -816

A list of reasons and causes for the prevalence of this error is as follows.

  • The error can occur if you open your company file that is also being accessed at some other server workstation.
  • Presence of corrupted, temporary, junk QuickBooks-related files.
  • Some QuickBooks components are lost or missing.
  • Improper QuickBooks software installation. 
  • Incorrect and invalid entries in the Windows registry setup. 
  • No admin access grant given before accessing the company file.
  • Under virus and ransomware attack, or some other malware activity. 
  • Many third-party apps like anti-virus hundred the work operations and thus, causing this run time error. 
  • Exchange log record(.TLG) and the Quickbooks organization document(.QBW) can also be one of the reasons for this error.
  • You are using the single-user mode.
  • The Windows OS is outdated, old, or pirated.
  • QuickBooks hosting process problems.
  • The system drivers are not present or if present may be damaged. 
  • QuickBooks has a broken or corrupted network data (ND) file in the system.

Indicators of Quickbooks Error 6189 and 816

Given below are the indicators that will help you in identifying this QuickBooks error early. Read below. 

Quickbooks error 6189 and 816 Message

  • A text body stating “Error 6189 816: Quickbooks Error Code 6189” will pop up on the system screen. 
  • You cannot access the QBs company file.
  • A bad network setup or weak connection is visible.
  • Windows shuts down frequently.
  • The system’s response commands are not functioning properly.
  • The system crashes consequently.
  • The mouse and other input commands do not work.
  • No other commands are read by the PC.

After identifying the nature of the error, all you now want is to troubleshoot it but how can we do it. We are always with you and we will learn it now. Read below the solutions that will direct you to rectify the error -6189.

QuickBooks Error 6189 and 816: Top Solutions To FIX

Solution 1: Restarting the System and the QBs server

There can exist a situation when you need to reboot your PC and the server settings to clear out any such error. 

  • Firstly, reboot your computer server.
  • Moving on, you now have to reboot the QBs workstation. 
  • Further, click to launch the Quickbooks Desktop on your system server.
  • After restarting the QBs desktop on the system server, the user has to open the software on every existing workstation server.

Solution 2: Quickbooks Desktop Update  

Quickbooks Desktop Update  

On working with the older version of QBs, you can encounter many bugs and errors. In such a situation, you just need to update QuickBooks to its latest available version. Here is how to update it.

  • Launch the software QuickBooks.
  • On the top-right corner of your desktop screen, tap on the tab named Help.
  • Moving further, go for the option named Update Quickbooks.
  • A list of options will be available now. Choose the latest QuickBooks version.
  • Click on the option of Update Now and the updating process starts now.
  • After a few minutes, just restart the PC.

Solution 3: Change the Company File Location to the Local C Drive  

It is an easy copy-paste method to shift the company file location to the Local C Drive of your PC. Just note these valuable points.

Change the Company File Location to the Local C Drive  

  • This method needs to be done only if you cannot clear out your errors by using the three previous solutions or only if the company file is saved in a removable drive or some online space.
  • Transferring the company files from one system to another is found beneficial at times when the PC crashes or even during the system upgrades.
  • You can even transfer the company files onto the hard drive of the computer system. Google Drive, Dropbox, etc, can be also used via online file hosting services.
  • You must neglect the removable drivers for keeping transferable company data files as these drivers are not compatible with software like Quickbooks.
  • Company file encryption on the hard drive needs to be avoided since it restricts the multi-user network connection under the QuickBooks desktop application. 

Solution 4: Using Quickbooks Tool Hub 

Quickbooks Hub Tool is the first Go-To solution for any kind of issues that come up in the software Quickbooks. It is the universal QuickBooks repairing tool. So, to remove Quickbooks Error Code -6189 -816 you need to work out these given steps.

Quickbooks Tool Hub

Step 1: QuickBooks Tool Hub Installation 
  • First, close all the active programs in the system at present. 
  • Visit Intuit website, you need to look out for QuickBooks Tool Hub download.
  • Choose a location to save the exe file.
  • After the download, open the exe file and you will see an installation wizard window.
  • Do as per the instructions coming on the installation wizard window and accept the license agreement to move forward.
  • Lastly, click on Finish and the tool is all ready to use.
  • Now, open the installed hub tool.
Step 2: Troubleshooting the Error with the QBs Hub Tool
  • After launching the Quickbooks tool hub, a home dashboard screen will come. 
  • Now, navigate to the tab of Program Problems.
  • Within this tab, click on the option named Quick Fix my Program.
  • In just a few minutes, the repairing will be done. 
  • Now, you can easily open your company file free of errors.   

Solution 5: Using Quickbooks Database Server Manager

Quickbooks Database Server Manager

If you access the company file on the server system then you need to use the Quickbooks Database Server Manager for resolving the errors. This tool will correct the problems in the multi-user mode and fix the QuickBooks Error 6189 at the earliest. Follow the steps here.

  • First, open the Quickbooks Hub Tool on your PC.
  • Under the tool hub, go to the Quickbooks Database Server Manager.
  • Quickbooks Database Server Manager window will come up and you have to select your company file with errors. 
  • Further, click on Start Scan.
  • After the scanning process ends, you will see that the Quickbooks Database Server Manager will self-identify and troubleshoot the firewall problems and permissions.
  • Now, tap on Close.
  • Open the server workstation and access the QuickBooks Desktop software.
  • Lastly, check for the existence of the error.

Solution 6: Using Quickbooks Refresher Tool 

The Quickbooks Refresher Tool is an astonishing tool that aids the user by refreshing all the active processes and closing all the active programs running in the background. Using this tool, one can easily fix the QuickBooks Error 6189 and 816. The stepwise directions to use this tool are as follows.

Quickbooks Refresher Tool 

  • First, find the QuickBooks Refresher Tool download and start downloading it.
  • After the download, you will have a QBRefresher.exe file. 
  • Now, you need to see if any other program is running in the background. Close all such programs.
  • Click on the downloaded exe file to open the installation wizard. 
  • Follow the screen instructions and accept the terms & conditions.
  • Tap on Finish at last.
  • Open the QBs Refresher tool, it will open in a few moments and you are all set to use this tool. 
  • Also, the software QuickBook must be kept open to use this refresher tool.   

Solution 7: Create and Restore Backup Files

You need to create a file backup of the company files on your previous system. After creating the backup, you need to restore the backup file to the new system. To do this process, follow the steps below.

  1. Firstly, you can use the flash drive or some other external device, you can restore the files easily.
  2. Secondly, you can also connect your system with internet services if you are using a good internet connection.

Solution 8: Using QuickBooks File Doctor

QuickBooks File Doctor

QuickBooks File Doctor (QBFD) is a QuickBooks repair that can easily troubleshoot most of the QBs errors including the Quickbooks error 6189 and 816.  For using the Doctor tool, read below.

  • First, click on the QuickBooks Doctor File Tool.
  • Next, you have to choose the company file with issues. 
  • Use the tab of Run Quickbooks file doctor.
  • The scanning process will self-detect the errors and rectify all of them at the earliest. 
  • Lastly, you have to re-open the software QuickBooks desktop again to verify for the presence of this run time error.

Solution 9: Fixing the 6189 Error Via a Sample Company File.

To fix the errors through the sample company file, read the steps given here.

  • Firstly, open the software QuickBooks desktop. 
  • Next, use the “No Company Open window”, and then the option Open a Sample File.
  • Choose the option named Random company file.
  • All the company files will be automatically restored now. 

Solution 10: Transaction Log (TLG) File and Network Data (ND) File Rename 

The Network data (ND) and the Transaction (TLG) file assist the user to easily operate in the multi-user mode. If the files are broken or damaged then, the QuickBooks Error 6189 and 816 can exist in your system. 

Transaction Log (TLG) File and Network Data (ND) File Rename 

On performing a scan with Quickbooks Database Server Manager, the configuration files will be created. Renaming them will solve this error. You can rename the TLG and ND files and then check for the existence of the error. For renaming the file, read below.

  • Firstly, you need to open the company file with problems.
  • Next, look for the company_file.qbw.nd file and company_file.qbw.tlg file.
  • Now, with a right-click on your company files and use the rename option for renaming your TLG and ND configuration files. 
  • Lastly, you have to re-open the software QuickBooks desktop again to verify for the presence of this run time error.

Solution 11: Fix the Quickbooks Error -6189, -816 Manually

  • As guided above, choose the Transaction Log file (TLG file) and rename it.
  • Next, verify the permissions of the user to QBDataServiceUserXX for the software QuickBooks.
  • Now, you have to confirm whether the company files are encrypted or not.
  • Lastly, copy the files and paste them on your desktop.

Now the error 6189 must be rectified manually but just if you cannot access the file then, you must transfer back the same file to its default location.

Wrapping-Up!

The article is an informative guide for all the users looking to work out with the QuickBooks Error 6189 and 816. Our researched content will help you in the easiest way possible to clear out this runtime error from your system. We hope you admire our efforts and are no longer stuck in any such problem. For any more assistance, we are always here at your service.   

About the Author

Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts